Canon is not the only camera manufacturer struggling to produce enough stock to meet demand. Canon has apologized and stated that it may take up to six months to fulfill new EOS R3 orders.
Canon has posted the apology notice on its website. The note, which is typical of warnings about low stock or shortages, points out that there was more demand for the EOS R3 than expected.
We have received more orders than we expected for the following products. Due to global parts supply issues, delays in delivery are possible. We are sorry for any inconvenience caused to customers and business partners.
However, it’s not only the R3 that is affected. Canon also stated that the RF 14-35mm f/4L IS USM orders will be delayed.
Although the products will be shipped individually, it is anticipated that it may take some time to ship the EOS R3 camera body and RF lens F14-35mm F4 l IS USM.
We are sorry for the inconvenience caused to our customers. We will take all necessary steps to ensure that our products are available in a timely manner. We appreciate your understanding.
Canon has provided a timeline, which is quite unusual. Cameras ordered at this stage will be available for up to six months.
The order will be shipped in sequence. However, it could take up to half a year for delivery if you place a new one.
Although it is not clear when current orders will be delivered, it would not be unreasonable to expect some delay.
A solid timeline is usually not given in these types of notices. Nikon, for example, didn’t give a timeline when it delayed the ZFC. It said it would deliver the ZFC “as soon possible” but did not provide any concrete timeline. This was also true for Z7 II orders, which were delayed several months after last year’s announcement. It’s not great to hear that something will be limited in availability but this is a good example of transparency.
Canon has reverted to the less obvious timeline in the notice. It states that it may take longer to deliver a set lenses: the RF16mm STM, the RF100-400mm F/5.6-8 IS USM and the RF400mm F/2.8 L IS USM.
Anyone who was following the latest camera availability will know that the EOS R3 was likely to be delayed or in limited supply. Every technology manufacturer, from Apple to Sony and Canon, has been having some manufacturing issues due to the global shortage of chips. Although raw numbers show a market that is still lower than last year, they are trying to recover. Camera store owners report that they are unable to keep stock of any product. This is consistent with previous years.